Featured Vacation Rental
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AGENCY DISCLOSURE – KZ CABINS, INC.
serves as the agent & representative of all Owners of vacation properties
in its rental program, and is acting at all times, in and for the best interests
of the Home Owners. 1. Must be 25 years of age or older to reserve and book a vacation property. Reservations Agent has the right to request proof of age. 2.
CHECK-IN TIME IS 4:00 PM – Some cabins have
lock boxes onsite with the keys inside. Lock box codes are mailed to guests
with their confirmation letters. Once guests have entered the cabin, Guests
should phone in their check in to the KZ Group Lodging Office with the toll
free number listed in the confirmation correspondence. Your check-in location
will be determined at time of reservation. The property cannot be guaranteed
ready for occupancy until 4PM. Agent will use its commercially reasonable
efforts to have the Premises ready for Guest occupancy by 4PM, but Agent cannot
guarantee the exact time of occupancy. Please
Note – If check in occurs after business hours or during holidays, leave a
check in message with your name and cabin #. Offices are closed on MEMORIAL
DAY, LABOR DAY, THANKSGIVING DAY, CHRISTMAS DAY (Dec 25) and NEW
YEARS DAY (Jan 1). 3.
CHECK-OUT TIME IS 11:00 AM - NO EXCEPTIONS! Timely check-out is
strictly enforced so that Agent(s) have adequate time to prepare the property
for the next guest. Upon checking out, guests must follow the checkout
procedures included in the confirmation letters and flyers included in the
cabins. Please return keys to the lock box mechanism before leaving (unless
prior arrangements are made in writing with AGENT). If the property key is not
returned upon check-out, Agents are authorized to charge the Guest’s credit
card on file for the costs of re-keying or replacing all of the locks and
re-issuing new keys to owners, cleaning crews, and Agents. Guests that do not
vacate the rental property and return the keys by 11:00 AM or in the event
Guest returns to the premises without the consent of the Agent after turning in
the keys and checking out will be charged a fee equal to the rental rate for
one (1) day. 4.
RESERVATION REQUIREMENTS – A payment by credit
card of 50% of the total rental fee is required when booking a
reservation. Upon receipt of the initial payment, a booking confirmation
letter will be sent to you with a confirmation number. The remaining balance is
due no later than thirty (30) days prior to your check-in date. Agent(s)
accepts Visa, MasterCard credit/debit cards, American Express and Discover.
Reservations placed within thirty (30) days of check-in date will require
payment in full at the time of booking the reservation and must be paid with
credit/debit cards only. Agent(s) do no accept checks on reservations made less
than thirty (30) days before check-in date to allow for processing time. If
paying by check, payment must be received no later than five (5) days after
booking your reservation or the reservation will be cancelled and subject to
the cancellation terms. Please reference reservation dates and confirmation #
when sending checks. WE DO NOT ACCEPT PAYMENTS AT CHECK-IN! 5. SECURITY DEPOSIT/ DAMAGE PROTECTION FEE – Some cabins require security deposits to cover potential repair costs for damages. The Security Deposit will be held on the credit card on file 3-5 days prior to your arrival date. If Security Deposit hold is declined with card on file for any reason, access to the property will be temporarily suspended until the Security Deposit Hold is confirmed. Barring any damages, Security Deposit is fully refunded to card after departure date. In the event damages, excessive cleaning, or additional charges or penalties are warranted by a breach of rental agreement, said charges will be deducted from the Security Deposit automatically and you will be notified by email. Security Deposit Hold is automatically released within 10 days of departure date minus any applicable charges. All damages must be reported. Any damages or excessive cleanings are deducted from the security deposit. Some cabins require a Damage Protection Fee. On these cabins, Guest is required to pay a non-refundable Damage Protection Fee as insurance to cover any repair costs for any accidental, unintentional or incidental damages to the Premises up to a specified limit. All damages must be reported to the office before your check out for the damage waiver to cover repair/replacement costs. Repair costs for damage in excess of the specified limit or damage that is deemed intentional, will-full or a result of neglect will be charged directly to guest's credit card. This Damage Protection Fee does NOT cover unreported accidental damages, intentional damages, damage through neglect, damages by unsupervised minors, theft, excessive cleaning, or any damage or flea infestation caused by pets. 6.
RESERVATION AGREEMENT - Guests acknowledge,
understand, and agree that the moment Guests give Agents their credit card
information, Agents are authorized to charge said credit card for the rental
amount agreed upon. Agents’ Cancellation Policy will govern any
cancellation, rescheduling, or change after the credit card authorization. 7.
CANCELLATION POLICY – Cancellations must
be submitted in writing and confirmed received by KZ Group Lodging Office no
later than twenty one (21) days prior to the original check-in date in order to
receive a refund, less a $100
cancellation fee. No refunds or rebates will be offered for canceling
reservations that have been rescheduled for dates after the original check-in
date. If cancellations, rescheduling, or changes are made less than twenty one
(21) days prior to the original check-in date, NO REFUNDS OR REBATES
will be offered. NO EXCEPTIONS. 8.
RESCHEDULING AND CHANGES – You may reschedule or
change your reservations up to one time free of charge after your original
reservation. All future changes or rescheduling of your reservation are subject
to a $25 processing fee for each rescheduling. 9.
NO SHOW/EARLY DEPARTURE POLICY – Agents are not responsible
for Guests inability to arrive on time nor if Guests choose or are required to
depart early for any reason, nor if members of Guests party do not show
up. NO REFUNDS OR
REBATES will be offered. 10.
REFUNDS – This Cabin Rental Agreement is a legally
binding agreement between Guest, Agency & Owner. Your reservation
binds you to a specific period of time. Agent will make every effort to
correct any problem that arises during your stay in a timely manner subject to
the terms in this agreement. There will be no refunds or compensation for
events out of Agent’s control including but not limited to: Acts of God,
Mother Nature, acts of war or government agencies, road maintenance, gas
shortages, power outages or water outages, construction or maintenance work in
the vicinity, equipment failures, road conditions, proximity to other
dwellings, business closures and area event schedule changes. 11.
MAXIMUM OCCUPANCY – The maximum
occupancy is stated in all accommodation descriptions. These limits are
required by law and are for the safety and protection of occupants and Owners.
Any child two years old and above is considered an occupant & must be
included in the occupancy total. Rollaway beds, cots, inflatable
mattresses & sleeping bags or other temporary or portable sleeping device
not specifically provided by the owner and intended for use to accommodate
extra persons are prohibited. If you are found to exceed the maximum
occupancy of your cabin it will be considered a breach of contract and will
result in immediate eviction with no refunds or rebates. 12. GATED RESORTS SECURITY – Many
cabins are located within gated communities that require the names and vehicles
of the guests staying in the cabins. This information is provided to the
Security Office of the resort for security reasons. The security offices of the
resorts have the right to deny entry to guests that have not been
pre-authorized. It is very important to list the names and vehicles of each
guest that will be staying at the cabin. NO refunds or rebates will be
offered in conjunction with guests who did not supply the correct names and/or
vehicles to the KZ Lodging Office prior to their arrival during the reservation
process. 13.
LICENSEE OF OWNER - Guests are a licensee of the Owner
and not a tenant; Renting the premises in no way constitutes Guests acquiring
interest in the property. 14.
LISTING INFORMATION - Information on
listings is as accurate as possible but cannot be guaranteed. Rates,
furnishings, fees, and taxes on listings are subject to change without notice.
Please call or email to confirm information prior to booking. 15.
RIGHT OF ENTRY - Agents reserve the right to enter
property at anytime to investigate disturbances, check occupancy, check for
damages, make repairs, alterations, and improvements, as Agents deem necessary.
17.
NON-ESSENTIAL SERVICE CALLS – Every effort will
be made to provide clear concise procedures at the cabin for operating equipment
such as satellite TV’s, DVD players, fireplaces and key lock boxes as well as
clear accurate directions to the cabin itself from major highways. Agents are
not responsible for guest’s inability to operate equipment or follow the
directions which may result in a service call for assistance. Any non-essential
service call requested by guests to operate equipment or to lead guests to
cabin will result in a $35 service charge plus $35/hr of onsite labor and will
be billed to guest’s credit card. NO refunds or rebates will be offered in
conjunction with guest’s inability to operate equipment or locate the cabin. 18.
MAINTENANCE AND REPAIRS –For maintenance,
repair and/or service call s not specifically applicaple to the situations
above, these standard rates apply: $25 Service Call and $25/hr labor + cost of
materials. Maintenance and Repair and associated costs will be billed to the
Guests credit card on file at the rates noted. Agent is not required to but may
notify guest of any ensuing charges of repair damages to guest credit card on
file for post departure damage repairs not covered under the Damage Protection
Fee. 19.
CABLE/SATELLITE TV - Rental properties are individually
owned and Agents cannot guarantee TV channel availability. Rental properties do
not necessarily offer premium packages, i.e., Movie Channels, Sports Channels,
Pay Per View, etc. Agents cannot under any circumstance activate premium
channels. NO EXCEPTIONS! NO REFUNDS OR REBATES will be offered. 20.
GAS LOG FIREPLACES –Some cabins contain gas log
fireplaces and should only be used seasonally from October 01 through May
15. No other items may be burned in gas log fireplace, including but not
limited to; sticks, wood, charcoal, lava rocks, paper, trash, etc. If any
other item is burned in gas log fireplace, guest will be charged a $100
clean-out fee that will be billed directly to Guests credit card on file.
Guests further agree that no fire will be left unattended. 21. WOOD BURNING FIREPLACES - Some cabins contain wood burning fireplaces and should only be used seasonally from October 01 through May 15. Cabins do not come stocked with firewood unless specifically stated on the listing. Firewood may be purchased online with your reservation or from the reservations office. Please call to inquire. No other items including but not limited to; charcoal, lava rocks, accelerants, etc. will be burned in fireplaces or fire pits. Guests agree to pay not less than $100, if any items, other than hardwood or dura-flame type logs are burned in fireplace. 22.
FIRE-PITS – Some
properties provide a rock firepit or outdoor wood burning fireplace. If a
property does not offer a fire pit, guests will not make one as doing so is
considered a safety hazard and considered damage to the Premises. Fire
pits may be used throughout the year.
Guests further agree that no fire will be left unattended. When guests
are done with the firepit, all flames and embers should be put out with water
and smothered to avoid accidental fires. All trash must be collected and
properly disposed from around the firepit. No trash should be burned in the firepit. Any garbage or trash found in the firepit will be subject to additional cleanup charges. 23.
ITEMS LEFT BEHIND - Agents are not responsible for any
items Guests leave behind intentionally or unintentionally on Premises.
Agents will confiscate all items left behind unless Guests request it to be
returned to them. Agents are authorized to charge a $25 handling fee
plus applicable shipping costs for the return of any items Guests leave behind. 24.
HOT TUBS –Guests may not add any objects or chemicals
to the hot tubs. Guests agree to pay not less than $100, if hot tub has been
compromised in such a manner that results in cleaning services being delayed or
excessive. Hot tubs have been cleaned prior to Guests arrival. Guests
must pay an additional charge of $75 if Guests request an
additional cleaning of hot tub during Guests’ stay. Guests understand
that hot tub usage is at their own risk and will not hold Agent or Property
Owner responsible for any injury. It is absolutely forbidden and
extremely dangerous for children to be in the hot tub without a responsible
adult. Guests must turn off hot tub jets and close the hot tub cover when not
in use to avoid excessive water evaporation and damage to operating components.
The hot tub breaker box switch must always be left on to allow continuous water
circulation and filtration. 25.
FURNISHING/FURNITURE - All cabins are
privately owned property furnished and equipped by its OWNER. As such, Agent(s)
cannot make any changes to the furnishings or equipment provided by the owner.
If Guest requires special appliances or equipment, please bring them with you.
Furnishings are subject to change without notice. Rearranging or moving of
furniture is prohibited and will result in a fee of no less than $100 due to extra
housekeeping services. Loss of these items, as well as damage to the property
or furnishings in excess of normal wear will be charged to Guest(s), the
renter. Certain areas in each rental property are locked for the OWNERS
personal storage and are not included in this rental. 26.
LINENS - A standard supply of linens is provided in each property.
Bed linen and bath towels are not changed during your stay. The startup supply
of complimentary consumables are not replenished, however, housekeeping service
and other cleaning arrangements during your stay are available for an
additional charge. Contact the Reservations Office for details. 27.
LONG DISTANCE TELEPHONE CALLS - Some Cabin
telephones are toll restricted and do not permit long distance calls except for
toll free numbers, calling card calls,
credit card calls, collect calls, valid third party calls, and emergency (911)
calls. Any special feature calls including but not limited to; Call
Return, Call Block, Call Forward that Guests activates will be billed to Guests
credit card on file plus a $15
service charge per incident. Cell-phone signal is generally reliable in most
cabins but cannot be guaranteed. 28.
NON-SMOKING – NO EXCEPTIONS! – All
cabins are non-smoking
(including all decks, porches and steps). Guests agree to
pay not less than $350
for odor abatement if they smoke in the cabin or if cigarette butts are left on
the grounds. 29.
ALCOHOL/DRUGS – No drinking of
alcoholic beverages by persons under the legal age of twenty-one (21) is
allowed on rental properties. If Guests are arrested for underage
drinking at rental properties or if Agents observe Guests under the legal age
of twenty-one (21) drinking alcoholic beverages, Agents reserve the right to
terminate this Agreement and evict Guests with no refund or rebate. Illegal drug use is strictly
prohibited and prosecuted to the fullest extent of the law. 30.
CONDUCT –Occupancy and use of
premises shall not be such as to disturb or offend neighbors or residents by
means of including but not limited to; parties, excessive speeding through
neighborhoods, riding of ATV’s or Off Road Motorcycles/Dirt Bikes, excessive
noise and/or obnoxious behavior, discharging of Firearms, BB/Pellet Guns, Paint
Ball Guns, Potato Cannons, or Fireworks, or any other noise-inducing
mechanisms. Agents reserve the right to terminate this Agreement and evict
Guests with no refund or rebate
31.
GRAVEL ROADS – Roads leading to many rental
properties are dirt and/or gravel, curvy, mountainous and sometimes
bumpy. Agents are not responsible for conditions of road or any damages
from conditions of road. Guests should make every effort to use a vehicle that
can tolerate these types of driving conditions. NO REFUND OR REBATE will be
offered if Guests are unable to arrive to premises as a result of vehicle or
road conditions. 32.
PROPANE GRILLS – Properties with
propane grills are fueled by liquid propane and under NO circumstances may
Guests add charcoal or any derivative of charcoal to the propane grills.
If Guests add charcoal to a propane grill, Agents are authorized to charge not
less than $100
to Guests credit card for cleaning of grill. 33.
WILDLIFE – Most cabins are located in areas that may
harbor different types of wildlife including but not limited to: Bear, 34.
LOCK OUT - A lock-out of Guests from cabin will
result in a $35
service call plus a $35/hr onsite labor fee during business hours
to provide access to cabin. A lock-out after business hours may result in
a locksmith being called and Guests credit card being charged accordingly. 35.
LOST KEYS – Lost keys will result in a $25 replacement charge per key
and will be billed to the credit card on file. 36.
PET POLICY – Some cabins allow for Pet Guests. In those
cabins, the following terms and conditions apply: A $25
non-refundable pet cleanup waiver is charged per stay for pets to cover normal
clean-up required as a result of a pet being on the premises. NOTE: Pets are
not permitted in hot tub. Guests will be charged not less than a $100 cleaning fee
if pets get into the hot tub. Pets must be completely housebroken, well
behaved, and pest free. Pets are not allowed on furniture. Guests
will be charged no less than a $50
cleaning fee for removing pet hair and other pet-related material from
furniture. Guests may not use any cabin provided linens or towels on pets
Pets shall not be left uncrated while alone on premises. Guests agree to pay for any damages
caused by pets. If pets have an
accident in cabin, all clean-up will be performed by the Guests. Guests further
agree to police waste from the grounds and deposit in outside garbage cans.
Failure to comply with pet clean-up policy on the premises may result in
additional cleaning charges that will be charged to the guest’s credit
card. Guests agree to be in full control of their pets at all times
and take full responsibility for their pets well being. There are no
leash laws, guests should plan accordingly. If any of these Pet
Policy items are not met, Guests are in violation of this Agreement. Guests agree that by accepting this
Agreement, they are authorizing Agents to charge Guests credit card on file for
any damages sustained as a result of pets. 37.
DAMAGES TO PROPERTY - Premises are to be
left in clean, undamaged condition, and Guests must follow check-in and
check-out procedures, along with the pet policy. Properties have been cleaned
and inspected prior to Guests arrival. Guests must call Agents if any
damages or defects are noticed. Properties found in excessively unclean
condition or with any unique or special cleaning requirements will be subject
to additional cleaning charges and billed directly to credit card on file or deducted from Security Deposits. 38.
REFUSAL OF SERVICE – Agent reserves the
right to refuse service to anyone. All rental properties are leased
without regard to race, color, religion, sex, national origin, or
handicap. Due to liability issues, Agent will be unable to provide
prospective renters with directions or keys to preview properties. 39.
TERMINATION BY OWNER/SUBSTITUTIONS – Agents strive to
comply with all reservation requests for specific vacation properties.
However, due to ownership changes, properties being removed from rental use,
mechanical problems, or other unforeseen circumstances outside of Agent’s
control, Agents cannot absolutely guarantee a specific property. Agents
reserve the right to change property unit assignment to a comparable property without
liability within a reasonable time frame should rental property become
unavailable. A comparable property will have similar or better value,
accommodations, function, unit amenities, or size as determined by the
Company. No refunds will be offered when
comparable properties are available. Should Guest decline the comparable
property, Guest may reschedule or change their reservation to another available
date and property at the published rates under the parameters of the
rescheduling policy but no refunds will be offered. If comparable properties
are not available, Guests will have the option of selecting from any other available
properties for their reservation dates and pay or receive a refund of the
difference in the total cost or may choose to receive a full refund minus a $50 processing fee under the
parameters of this agreement. 40.
VIOLATION OF AGREEMENT - A material breach
of this Agreement by Guests, which, in the sole determination of the Agents,
results in damage to the Premises, personal injury to Guests or others, a
breach of the peace, a nuisance to others, or a violation of criminal law or
local code, shall be grounds for termination of Guests tenancy. Violation
of any of the rules contained herein will result in IMMEDIATE EVICTION with NO
REFUNDS OR REBATES. If the tenancy created hereunder is for 30 days or
less, any expedited eviction procedures set forth in the applicable laws of the
State of Georgia shall apply Guest(s) may be evicted under such
procedures if Guest(s): (I) hold over in possession after Guest(s) tenancy has
expired; (ii) commit a material breach of any provision of this Agreement that
according to its terms would result in the termination of Guest(s) tenancy; or
(iii) have obtained possession of the Premises by fraud or misrepresentation.
Any reservation made under false pretenses will result in forfeiture of advance
payments and the party will not be permitted to check-in. 41.
DISPUTES – This Agreement shall be governed by and
interpreted in accordance with the laws of the State of Georgia and be treated
as though it were executed in the County of Gilmer, State of Georgia. Any
action relating to this Agreement shall be instituted and prosecuted only in
the Gilmer County Superior Court, Georgia. Guests specifically consent to
such jurisdiction and to extraterritorial service of process. 42.
INDEMNIFICATION AND HOLD HARMLESS - Guests shall be
solely responsible for any property damage, accident or injury to any person or
pet or loss sustained by any person or pet, including loss of money, jewelry,
and other items of personal property, arising out of or in any way related to
Guests use of the premises or the items of personal property provided by
Agent(s), the Owner at Guests request. Guests shall inspect and be
familiar with proper use and application of such items prior to using them.
Guests hereby agree to INDEMNIFY and hold Agent(s) and its employees, owners
and officers; and/or Homeowners harmless from any and all claims including
those of third parties, arising out of or in any way related to Guests and pet use
of premises or the items of personal property provided therein. Guests hereby
agree to hold Agent(s) and its employees, owners and officers and/or Homeowner,
harmless and to indemnify same against any and all claims that arise pertaining
to any event during the course of rental as a consequence of any acts or
omissions of Agent and/or cabin owner, its Agents, employees and
officers. Guests assume the risk of injury or other losses relating to
any recreational activities and will hold owner and its Agents harmless with
respect thereto. 43. CREDIT CARD – Guest is providing credit card number as a guarantee. Guest agrees to pay all rent and associated fees, accept all terms of this agreement and accept all liability for any damage not covered by the Damage Protection Fee and/or beyond normal wear and tear during the term of the lease with Agent. If guest fails to do so guest understands that these costs will be charged to guest’s credit card and all credit card sales are final. Agent is not required to notify guest when charging credit card for damages or other charges as applicable under the terms of this agreement. |
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